Emma manages the deli at Mike’s Place, the Woodson Falls grocery store that she owns and manages with her husband Mike. About 41 years old, Emma is short, has curly blonde hair with bangs, and usually can be found smiling and joking with customers. Emma prefers to work in jeans and a shirt topped with an apron and shirt. She loves to gossip and trades on local information with customers.
Although she grew up in Woodson Falls, she finished two years of college in another state, quitting school when her engagement to an upperclassman fizzled. She eventually took a job as a waitress at a diner closer to home in neighboring New York State where she met Mike.
Emma is friendly, helpful, and generous. She has a great personality and is very smart. She attends the same church as Gaby, even though her husband Mike is seldom seen there.
Emma met Gaby and her sister Marcia at day camp when the sisters were in Woodson Falls visiting their grandparents over the summer while their parents, both professors of philosophy at Wesleyan, were in Europe doing research. Emma and Gaby renewed their friendship when Gaby returned to Woodson Falls and can often be seen chatting and laughing when Gaby stops in for a breakfast treat and coffee.